Details

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Frequently Asked Questions
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FAQ

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[av_toggle title=’Does Foundation collect 100% of available machine data? ‘ tags=” custom_id=” av_uid=’av-kph36tn5′ sc_version=’1.0’]

Yes.  Every data event is reported in real-time.

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[av_toggle title=’Does Foundation report real-time data? ‘ tags=” custom_id=” av_uid=’av-kph371og’ sc_version=’1.0′]

Yes, all machine data is reported in real-time.

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[av_toggle title=’How is Foundation able to change the credit meter? ‘ tags=” custom_id=” av_uid=’av-kph37h34′ sc_version=’1.0’]

Foundation can change the credit meter through the AFT transaction function in the SAS protocol.

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[av_toggle title=’How can external data feed trigger credit meter changes? ‘ tags=” custom_id=” av_uid=’av-kph37p2e’ sc_version=’1.0′]

A real-time transaction engine called the Blender contains real-time events from every machine in the casino and can also process events from external data sources.  Specific events from these external data sources can trigger changes to the credit meter on any slot machine at any moment.

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[av_toggle title=’How does Cashless work in Foundation? ‘ tags=” custom_id=” av_uid=’av-kph37xh7′ sc_version=’1.0’]

A payment processor interfaced to the Blender can command Foundation to change the credit meter on any specific game at any moment.  Foundation works with any payment processor and can be integrated with any mobile app, website, or other user interfaces.

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[av_toggle title=’How does Bonusing work in Foundation?’ tags=” custom_id=” av_uid=’av-kph38636′ sc_version=’1.0′]

Foundation is an incredibly powerful floor-wide bonusing system.  Any trigger event – in machine or out – can trigger a reward credit to any game at any moment.  The same event can also trigger an entertaining “reveal” sequence or game onto any display, mobile device, or sound system.

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[av_toggle title=’How do casinos keep their existing player tracking systems? ‘ tags=” custom_id=” av_uid=’av-kph3guvt’ sc_version=’1.0′]

Foundation enables casinos a massive capability upgrade without the risk or inconvenience of losing existing functionality.
Foundation connects directly to the slot machine and is able to reproduce SAS port access for the legacy system.  This means all data still flows into the legacy system environment, which retains all abilities, including implementation of points, bonuses, etc.

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[av_toggle title=’Do casinos have to keep existing player tracking systems? ‘ tags=” custom_id=” av_uid=’av-kph3h46o’ sc_version=’1.0′]

Casinos can remove legacy systems once all mission-critical tasks are ported over to Foundation.  Foundation enables casinos to transition away from legacy systems at their own pace.

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[av_toggle title=’Is Foundation secure? ‘ tags=” custom_id=” av_uid=’av-kph3inq9′ sc_version=’1.0’]

All Foundation network communication utilizes the latest encryption standards (TLS 1.3).
Furthermore, APIs require mTLS for authentication.

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[av_toggle title=’What machines are compatible with Foundation? ‘ tags=” custom_id=” av_uid=’av-kph3i2uw’ sc_version=’1.0′]
Any machine running SAS version 6.02 or greater is compatible with Foundation.  This means any game produced around 2005 or later will work.  Versions of SAS 5 are also compatible on a case-by-case basis.
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[av_toggle title=’Does Foundation collect data from a player tracking system? ‘ tags=” custom_id=” av_uid=’av-kph3j17w’ sc_version=’1.0′]
Foundation connects directly to the slot machine’s SAS port and can feed data to a downstream legacy system.  As a result, the legacy system collects data from Foundation.
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[av_toggle title=’Is Foundation easy to install? ‘ tags=” custom_id=” av_uid=’av-kph3jbjt’ sc_version=’1.0′]
Foundation installs in 2 minutes per game and can be done by slot techs or other casino employees.
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