SAY HI TO

KAI

Kai directs frontline employees to conduct customer interactions. Whether performing service at the slot machine or hand-delivering a unique bonus game to the player, Kai keeps your employees and players happy while increasing your revenues.

CASINOS USING KAI™ ACCOMPLISH

MORE WORK FASTER WITH FEWER TEAM MEMBERS

After 3 months of using Kai™ casinos report an average labor reduction of over 20%!

HOW YOU WILL

PROFIT

Kai is revolutionary AI that directs employees to provide service and interactions with players. Kai collects live data from Foundation or your legacy player tracking system. When a service or interaction is needed, Kai directs the nearest, most qualified employee where to go, who to see, and what service to perform.

Casinos using Kai™ accomplish more work faster with fewer team members.

Kai™ reduces service times by over 2 minutes per call and reduces jackpot times by over 50%. The less your customers wait, the more they’ll play!

KEY

FEATURES

Kai helps you keep your players happy while your slot team runs at maximum efficiency, lowering your costs and time to respond. Think of Kai as a virtual slot manager, who is on the job 24/7/365. Kai eliminates the need for a human dispatcher and replaces handheld radios.

When Kai detects a problem, it is instantly sent to the most qualified, available person on the floor. Kai even provides the player’s name, making courteous personal greetings the rule rather than the exception.

With Kai you can…

Empowering employees with the relevant player data required to provide friendly, personalized and efficient service, Kai gives casinos the ability to offer customer service like never before and measure the results. Managers can view employee performance and customer service levels historically and in real-time, allowing for better floor management and performance reviews.

HOW IT WORKS

KAI

Kai collects live data from Foundation or your legacy player tracking system. When a service or interaction is needed, Kai directs the nearest, most qualified employee where to go, who to see, and what service to perform.

HOW IT WORKS

KAI

Kai collects live data from Foundation or your legacy player tracking system. When a service or interaction is needed, Kai directs the nearest, most qualified employee where to go, who to see, and what service to perform.

“We chose Kai over and above other competing products because Acres has developed a feature-rich, high-tech solution for operation management. Kai has reduced customer waiting times by 25 percent at our property.”

Kai User